FAQs
1. How can I be sure that I have made my purchase?
You will receive a confirmation email once your order is placed. In case, you do not receive the confirmation email, contact our customer service at customercare@22ahead.com.
2. Can I know what the status of my order is?
Yes, you can always track your order in real time. Just click on the “Order Status” in your account.
3. What payment method can I use to make my purchase?
We offer the following payment methods: • Cash on delivery • Visa / Mastercard
4. What are the delivery charges?
You can check the delivery charges at the Checkout page.
5. What are the benefits of signing up with you?
When you create an account at www.22ahead.com you can access and manage your account information easily including order status or checking your complete order history.
6. What if the product I want is out of stock?
A product that runs out is marked as “out of stock” on the website. You can only order a product if is available on the website.
7. Which areas do you deliver to?
Currently, we only ship orders to the areas within the UAE.
8. When will I receive my order?
Our standard delivery time is 1 to 2 working days. If you do not receive your order within the given time, you can contact us at customercare@22ahead.com.
