We ensure that all the Products conform to the specifications and are free of defects or damages. However, if the Products do not meet your expectations, you can return the items within 14 days of the delivery date. Please note the products must be returned in the original packaging with tags attached to them. For a return to be accepted, the return request must comply with our Return Policy.

You will need to contact our customer support via e-mail at customercare@22ahead.com and provide us with details of the Product to be returned along with the item name, size and color and the reason for the return. You will have to provide us with original proof of purchase.

The Products must be returned in the original packaging and/or box, in original unused condition and with all tags attached.

The right to accept a return request rests with our fulfilment center after inspection of the Product for compliance with the above terms. You will be informed via email if your request is accepted or not.

Returns are processed by us within 48 hours after we receive the product in the same condition. For card transactions refund can take up to 5-7 working days to appear in your account depending on your bank’s policy. In the case of COD, we offer a refund in the form of a store voucher i.e. you will be offered a voucher to purchase another item from the website.